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Privacy Policy

A legal disclaimer

The information provided on this website is intended for general informational purposes relating to the services offered at Clean Aesthetic. While we strive to ensure that all information is accurate and up to date, it should not be considered professional medical or dermatological advice. Treatments and skincare recommendations are based on general industry practices and may vary depending on individual skin conditions.

 

Visitors are encouraged to consult a qualified skincare professional or dermatologist before undergoing any treatment or using any product recommended by Clean Aesthetic. The salon and its staff are not liable for any adverse effects, injuries, or results arising from misuse or failure to follow professional advice provided during treatments or consultations.

 

By using this website, you acknowledge that Clean Aesthetic will not be held responsible for any decisions made based on the information provided herein.

Privacy Policy - the basics

At Clean Aesthetic, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, book an appointment, or interact with us online or in person.

 

We may collect personal information such as your name, contact details, and treatment preferences to process bookings, provide personalized skincare services, and improve your overall experience. Your information will never be sold or shared with third parties, except where required by law or with trusted service providers who assist in delivering our services (e.g., online booking or payment platforms).

 

Clean Aesthetic is committed to maintaining the confidentiality and security of all personal information in compliance with South Africa’s Protection of Personal Information Act (POPIA). You have the right to request access to, correction, or deletion of your personal data at any time.

 

By using our website and services, you consent to the terms of this Privacy Policy and acknowledge that Clean Aesthetic may update it periodically to ensure continued compliance with privacy regulations.

Details of our Privacy Policy

At Clean Aesthetic, transparency is important to us. Below is an outline of the types of information we collect, how we use it, and the measures we take to protect your privacy.

 

 

1. Information We Collect

 

 

We may collect personal and non-personal information through the following:

 

  • When you book an appointment online, by phone, or in person (name, contact number, email, and treatment preference).

  • When you fill out a consultation form (skin type, allergies, medical conditions, or treatment history).

  • When you browse our website (basic analytics data such as browser type, device used, and time spent on pages).

  • When you subscribe to newsletters or promotions (email address or communication preferences).

 

 

 

2. How We Use Your Information

 

 

Your personal data is used solely to:

 

  • Schedule and manage appointments.

  • Provide safe and customized skincare treatments.

  • Improve our website and service experience.

  • Send appointment reminders, special offers, or relevant updates (you may unsubscribe at any time).

  • Comply with legal and regulatory requirements.

 

 

 

3. Data Protection and Storage

 

 

All client information is securely stored, either in encrypted digital form or in locked physical records at our premises.

Only authorized staff have access to this information, and all employees are trained on confidentiality and data protection under POPIA (Protection of Personal Information Act).

 

 

4. Cookies and Website Tracking

 

 

Our website may use cookies to enhance your browsing experience. Cookies help us understand which pages are most visited and allow us to improve website functionality. You can disable cookies through your browser settings at any time.

 

 

5. Third-Party Services

 

 

We may use trusted third-party tools (such as online booking systems or secure payment processors) that process personal data on our behalf. These providers comply with strict data protection standards and are only authorized to use your data for the intended service.

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6. Your Rights

 

 

As a client, you have the right to:

 

  • Request access to the personal information we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent to receive marketing communications.

  • Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been violated.

 

7. Policy Updates

 

 

Clean Aesthetic may update this Privacy Policy from time to time. Any revisions will be reflected on this page with the updated date. Continued use of our website or services after changes indicates acceptance of the new terms.

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