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Terms & Conditions

1. Introduction

Welcome to Clean Aesthetic. By accessing or using our website (https://www.cleanaesthetichub.com/), booking an appointment, or purchasing any of our services or products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before engaging with our website or services.

2. Business Information

Clean Aesthetic is a professional skincare and aesthetics salon located in Sinoville, Pretoria, South Africa. We specialise in advanced skin treatments, including facials, chemical peels, microneedling, microdermabrasion, and high-frequency therapy.

3. Use of the Website

  • The content of this website is for general information and promotional purposes only.

  • All prices, services, and information are subject to change without prior notice.

  • Unauthorized use of this website or its content may result in a claim for damages and/or be a criminal offence.

  • You agree not to misuse the website, upload harmful content, or engage in fraudulent activity.

4. Appointments and Bookings

  • Appointments can be made online, via phone, or in person.

  • A booking confirmation will be sent via email or SMS.

  • We kindly ask clients to arrive at least 10 minutes early to complete consultation forms if required.

  • Late arrivals of more than 10 minutes may result in a shortened session or rescheduling, depending on availability.

5. Cancellations and Rescheduling

  • Cancellations must be made at least 24 hours in advance.

  • Late cancellations or no-shows may result in a cancellation fee or forfeiture of a deposit (if applicable).

  • Repeated cancellations may affect future booking privileges.

6. Payments

  • Payments can be made in-salon via cash, card, or EFT.

  • Some treatments may require a deposit at the time of booking to secure your appointment.

  • All prices are quoted in South African Rand (ZAR) and include VAT unless otherwise stated.

7. Gift Vouchers and Promotions

  • Gift vouchers are valid for 6 months from the date of purchase unless otherwise stated.

  • Vouchers are non-refundable and cannot be exchanged for cash.

  • Promotional offers cannot be combined unless explicitly stated.

8. Medical Disclaimer

  • All treatments offered at Clean Aesthetic are intended for cosmetic improvement and general skin health.

  • Results vary between individuals depending on skin type, age, and other factors.

  • Clients are required to disclose any medical conditions, medications, or allergies prior to treatment.

  • Clean Aesthetic and its therapists are not liable for adverse reactions resulting from undisclosed information or failure to follow aftercare advice.

9. Product Sales and Returns

  • All skincare product sales are final for hygiene and safety reasons.

  • In the unlikely event of a defective product, an exchange may be arranged if returned within 7 days with proof of purchase.

10. Privacy and Data Protection

  • Clean Aesthetic respects your privacy and complies with the Protection of Personal Information Act (POPIA).

  • Personal data collected during bookings or consultations is securely stored and used only for service delivery and communication purposes.

  • For more details, please refer to our Privacy Policy.

11. Intellectual Property

All content, including text, images, design, and logos on this website, are the property of Clean Aesthetic and may not be reproduced or used without written permission.

12. Limitation of Liability

While we take every precaution to ensure the safety and satisfaction of our clients, Clean Aesthetic is not responsible for any direct or indirect loss, injury, or damage arising from use of this website or our services, except where required by law.

13. Changes to These Terms

Clean Aesthetic reserves the right to update or modify these Terms and Conditions at any time. Any changes will be reflected on this page, and continued use of our services or website constitutes acceptance of those changes.

14. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

 

Clean Aesthetic

Email: cleanaesthetichub@gmail.com

Phone: 067 402 2466

Address: Hoogenhout str, Sinoville, Pretoria, South Africa

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